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"My experience with MTS has been wonderful, customer service is fantastic and the continual module addition is always time appropriate. I am looking forward to continued satisfaction with MTS and all of the products you are developing for Lab Staff Education."
Susan Young, MT/RT
Staff/Systems Coordinator
Children's Hospital of
Kings Daughters
Norfolk, VA |
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For a summary of courses and competency tests accredited for CE credit, click:
CE Summary
What are the system requirements?
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The website can be accessed using any of the popular web browsers including Internet Explorer,
Firefox, Safari, Chrome etc. The site is accessible from both Macintosh and PC computers.
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In Internet Explorer, Privacy must be set to Medium or lower. Open IE and click
Tools — Internet Options — Privacy. Lower the setting and click OK.
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If you are clicking on a link in a course management program (e.g. WebCT,
Blackboard), you should open a new browser window and go directly
to www.medtraining.org
If you continue to experience problems, call us toll free at (866) 681-6700
Mon-Fri 7AM - 5PM Pacific Time.
Why doesn't my computer play the videos properly?
When using Internet Explorer, videos are played using Windows Media Player. The
most recent version of Media Player should be installed in order to play the
videos. This can be downloaded from:
www.microsoft.com/mediaplayer. If you already have the most recent
version, reinstalling it may resolve this problem.
Accessing the site using a different web browswer (e.g. Safari or Firefox) might also solve this problem. These browsers use Adobe Flash to play the videos.
If you continue to have problems, please contact your IT department and verify
that the firewall is not blocking
www.medtraining.org or
www.playstream.com. (Playstream is a third-party vendor that hosts the
videos found in the training content and tests.) If your IT department does not
detect any firewall issues, call us toll free at (866) 681-6700 Mon-Fri 7AM -
5PM Pacific Time.
If I have lost or forgotten my password, how can I find it?
Go to www.medtraining.org and click
Forgot Your Password in the Subscriber Log In box. Enter your Email/User ID and
click Send. If your Email/User ID is an email address and it is found in our
system, your password will be mailed to you.
If it is not found by the system, contact the Administrator at your
organization to obtain your password. If your Email//User ID is not an email
address or if you do not remember your Email/User ID, contact the
Administrator. Your password may need to be changed by the Administrator, and
you can change it after you log in. If you do not know who the administrator is
for your organization, call (866) 681-6700 toll free. Only organizations that
subscribe to these programs will have an Administrator.
Email
support@medtraining.org
Phone
(866) 681-6700 toll free Mon-Fri 7AM - 5PM Pacific Time
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