Difficult Conversations, Part II

Speaker:

Mike Astion, MD, PhD; Jim Hernandez, MD, MS; Carmen Wiley, PhD (DABCC)

Contact Hours:

1.0

Date:

October 21, 2024 - October 31, 2026

Description:
Three experts who have worked for more than half a century in the lab answer your toughest management questions. The panelists will give you ideas for dealing with problem employees, best practices that will help your lab achieve a better patient safety culture and identify two ways to successfully connect lab staff with patient care
Learning Objectives:
  1. Describe two approaches to dealing with problem employees
  2. List four best practices that will help your lab achieve a better patient safety culture.
  3. Identify 2 ways to successfully connect lab staff with patient care