Difficult Conversations, Part III
Speaker:
Mike Astion, MD, PhD; Jim Hernandez, MD, MS; Carmen Wiley, PhD (DABCC)
Contact Hours:
1.0
Date:
August 23, 2024 - August 31, 2026
Description:
Three experts who have suffered for more than half a century in the lab answer your toughest management questions. Can you stump them? We think not!!.
Learning Objectives:
- Describe 3 interview and negotiation pitfalls and how avoid them.
- Discuss 3 examples of common staff performance dilemmas and how to best navigate sensitive situations while adhering to normative HR practices.
- List 3 best practices that will help your lab employees avoid change fatigue and increase staff morale.
- Identify 2 ways to facilitate open/honest dialogue for decision making and achieve consensus