Identifying and Mitigating Send-out Errors

Dr. Jane Dickerson completed her post-doctoral training at the University of Washington where she was a clinical chemistry fellow in the department of Lab Medicine.   As a faculty member at Seattle Children’s and the University of Washington Department of Lab Medicine, she focuses her research on the science of the delivery of care – improving processes to get the right test ordered (utilization management), performed (analysis of alternative matrices), and resulted (failure to retrieve) for the best patient care.