Fee-for-Service: Bridging the Knowledge Gap

Speaker:

Michael Astion, MD, PhD, Creator and Co-Founder, PLUGS, Seattle Children’s Hospital, Professor, Department of Laboratory Medicine and Pathology, University of Washington

Contact Hours:

1.0

Date:

January 23, 2025 - January 31, 2026

Description:
Fair payment for laboratory tests and protection for patients against excessive laboratory bills are both foundational to a lab's success. There is a surprising lack of general knowledge among laboratorians, from leaders through trainees, regarding the basic functioning and challenges of the fee-for-service system for test payment in the United States. This knowledge gap leads to a range of financial problems from low profitability to massive financial losses. In this lecture, the lab payment system is described including the coding and submission of an insurance claim; the administrative and medical necessity policies used by insurers (private or government) to accept or deny a claim, and the administrative rules determining the payment of claims by insurers and patients.
Learning Objectives:
  1. Describe the revenue cycle for fee-for-service laboratory testing.
  2. List several key elements of the insurance claim regarding appropriate payment for laboratory testing.
  3. Compare and contrast the perspective of patients, clinical laboratories, and insurers regarding the challenges of the fee-for-service payment system for lab tests.