Reducing Errors and Improving Quality in Send-outs

Speaker:

Jane Dickerson, PhD

Contact Hours:

1.0

Date:

October 12, 2025 - October 31, 2027

Description:
This lecture discusses the send-out problem, including cost, the complexity and increased risk of error and patient harm. Implementation strategies that will improve the quality of send-out testing are described.
Learning Objectives:
  1. Identify challenges related to interpreting and processing test orders that contribute to diagnostic error.
  2. Evaluate the patient safety risks related to variable processes of entering test results.
  3. Design pre and post-analytical workflows for optimal lab test coordination.