Using Metrics in the Quality Laboratory
Speaker:
Geoffrey S. Baird, MD, PhD
Contact Hours:
1.0
Date:
October 12, 2025 - October 31, 2027
Description:
This lecture discusses common quality metrics that are used to assess performance in the clinical laboratory. Topics include: Test utilization metrics, turnaround time, delta checking for errors, call center efficiency and billing.
Learning Objectives:
- List 5 metrics of laboratory quality.
- Define 3 methods of assessing the utility of a quality metric.
- Plan a comprehensive approach to using and interpreting quality metrics in your laboratory.